Sutera Harbour Boulevard,1 ,88100,KOTA KINABALU, SABAH
| Star | |
|---|---|
| Addres | Sutera Harbour Boulevard,1 ,88100,KOTA KINABALU, SABAH |
| Year Of Construction | 1997/2012 |
| Number of Room | 497 |
| Home Page | www.suteraharbour.com |
A1. Please refer to the individual hotel cancellation refund policy and the information below..
Please refer to the individual hotel cancellation refund policy and the information below.Reservation cancellation is only possible during the non-free tour business hours (Mon ~ Fri / 10: 00 ~ 18: 00). Inquiries made after the business hours will be processed based on the following business hours. Booking cancellations are not allowed after business hours on weekdays and on weekends. Direct cancellation and change requests with local hotels are not allowed. In the event of a possible disruption of reservations and penalty amounts, non-free tour cancellation rules will be processed. The cancellation conditions specified at this hotel are cancellation and amendment conditions for guests who book directly on the hotel site and are not subject to the terms and conditions of non-free tours. In the event of a cancellation by the accommodation provider, Bifree Tour is an intermediary agency that strives for a smooth resolution, such as communication, but has no legal or moral responsibility for negligence or unilateral cancellation notice.
A2. Bifree Tour does not make hotel recommendations in principle..
You can make a reservation after comparing the prices through the hotel's product information on the BF-Tour Hotel Reservation page. In the case of hotel satisfaction, the preferences are divided according to personal preferences.
A3. If you have any problems after check-in, please contact the hotel..
Bifree Tour is a booking agent that can help you book hotels worldwide. Our responsibilities and limitations are limited to the hotel's reasonable discount booking agency. We are not responsible for any problems arising from the negligence, carelessness (lost / stolen / accident / disease, etc.) and complaints of the property, such as business negligence or reservation of the property, and you and the guest Please note that this must be done directly at the hotel.
A4.Deposit settlement is a self-service operation, please contact the hotel directly.
Upon check-in, guests are required to present a credit card as a security deposit for damage and loss of hotel rooms. These demands are common to every hotel in the world. The deposit is not the amount actually paid. If the amount is notified by the credit card company, the deposit will be automatically canceled. Sometimes there are customers who contact us because it is not possible to cancel immediately. This is not a problem that the travel agent can solve. Please contact the hotel directly.
A5. Bed type, connecting rooms, floors, etc. requests are not guaranteed..
All requests made at booking will be delivered to the hotel but not guaranteed. Bifree Tour guarantees only accurate hotel and room type reservations, and other requests may be rejected under the authority of the hotel. Please check with the hotel reception staff when checking in.
A6. Non-free tour points will be earned, and third-party points cannot be earned..
If you want to accumulate various membership points operated by hotel chains such as Starwood and Accor, you must make a reservation directly through the relevant site. If you make a reservation through the non-free tour site, you will earn non-free tour points and other membership points will not be earned.
